USER IDs & PASSWORD HELP

 All old USER IDs were transferred from our old site (some users received emails as the software here asked you to confirm password information).

MOST OLD PASSWORDS should work.  If they do not, simply go to reset password (CLICK HERE: http://www.mineralauctions.com/accounts/retrieve.html) and this will allow you to retain access to your bid history in our new database, instead of re-registering.

An alternative is to quickly and easily re-register with a new USER ID, also. Some USER IDs did not transfer if they were present in duplicate (deleted as a safety feature), or had unusual characters in the name such as "*", "-" or a space. FOR PASSWORD RECOGNITION and LOGGING IN , this site uses "cookies" to track the user. As with any such tracking on eBay and other sites, you may have to manually allow the new site's internet location as "http://www.mineralauctions.com/" in your browser Security settings (in Internet Explorer, this is in INTERNET OPTIONS ---> PRIVACY --> SETTINGS). We have found that the new software is particularly sensitive to IE security settings and so please look at this first, if the login process does not work with your password.